Mentor Training Package

The training of volunteer mentors is critical to the success of each mentoring relationship.[1] This training package presents the minimum training for volunteer mentors.

As the tone of a mentoring relationship is established within the first few meetings, it is important that this training occurs prior to a mentor’s interaction with a young person.

The package has been designed as a flexible resource that can be adapted to suit individual programs. Content has been tailored from a broad range of existing Victorian training packages as well as specialist sources.


On this page you will find:

  • Background on the development of the Mentor Training Package, and tips for successful facilitation.
  • Suggestions from training participants on what makes a successful learning experience.
  • The complete Mentor Training Package (7 core modules, 4 additional modules), including an introductory document (About the Mentor Training Package) and the accompanying Mentor Training Workbook.


Mentor Training Package Background Notes

These PowerPoint slides will cover the context for the development of the Training Package, as well as important points to consider when delivering the package.

Train the Trainer Information (PDF, 672 Kb)



The following checklist is a useful guide to help assess whether you have covered all your bases.

This list is from an established set, originally printed in ‘A Guide to Effective Practice for Mentoring Young People’, 2007, Office for Youth, Department of Planning & Community Development’

Mentor Training Package

This checklist covers a list of topics to be covered during mentor training, including: responsibility of the mentor/duty of care; establishing the mentor relationship; assisting the mentee and supporting the mentor.

Quality Practice Checklist - The Mentor Training Program (PDF, 66Kb)


To see the full list of Quality Practice Checklists, please click here.



Mentor Training Package Notes for Success

Training participant tips about what makes a successful and productive learning experience.

Mentor Training - Notes for Success (PDF, 78Kb)



Mentor Training Package Introduction

This is an introduction to the training package and should be read by all facilitators before  proceeding  with a mentoring program.It includes:

  • A summary of the core modules
  • Ongoing training and support
  • Tips for trainers
  • Using guest speakers and external trainers
  • Policies and procedures
About the Training Package (PDF, 344Kb)


Mentor Training Workbook

This workbook contains core module handouts and has spaces for mentors to record answers and thoughts during in-training activities.

Mentor Training Workbook (Word, 844Kb)


Mentor Training Package

The mentor training package has been written so that any mentor coordinator or experienced trainer can download the materials and deliver the training. However some mentoring programs may prefer to have an external facilitator come out to deliver the training.


Core Modules

The seven core modules are essential elements of mentor training for all programs. Each program will have a different focus depending on the goal, setting, cohort of young people involved and ongoing support provided by program staff.

1. Introduction
Mentor Training - An Introduction to Mentoring (Word, 176Kb)

2. Building Mentoring Relationships
Mentor Training - Building Mentoring Relationships (Word, 119Kb)

3. Self-Esteem and Resilience
Mentor Training - Self-Esteem and Resilience (Word, 146Kb)

4. Active Listening and Communication
Mentor Training - Active Listening and Communication (Word, 139Kb)

5. Adolescence and the Issues Facing Young People
Mentor Training - Adolescence and the Issues Facing Young People (Word, 238 Kb)

6. Conflict Management and Problem Solving
Mentor Training - Conflict Management and Problem Solving (Word, 270Kb)

7. Values, Duty of Care and Confidentiality
Mentor Training - Values, Duty of Care and Confidentiality (Word, 136 Kb)


Additional Modules

The four additional modules can be used to strengthen the initial mentor training or as ongoing training to support opportunities for mentors throughout the time they volunteer.

8. Working with Young People from Refugee and Migrant Backgrounds
Mentor Training - Working with Young People from Refugee and Migrant Backgrounds (Word, 133Kb)

9. The Strengths-Based Approach
Mentor Training - The Strengths-Based Approach (Word, 124Kb)

10. Mental Health and Well-being
Mentor Training - Mental Health and Well-Being (Word, 178Kb)

11. Alcohol and other Drugs
Mentor Training - Alcohol and Other Drugs (Word, 106Kb)



[1] Sipe C.L. (1998). ‘Mentoring Adolescents: What we have learned,’ in J.B. Grossman (ed.) Contemporary Issues in Mentoring, Philadelphia, USA: Public/ Private Ventures, pp.10-23.