Orientation and Initial Training

Orientation is a valuable process for both mentors and young people, to prepare them to get the most out of the mentoring experience.

On this page you will find:

  • Documents to guide your policy on orientation and induction.
  • Ideas to ensure that your mentoring training activities appeal to a wide audience.
  • A checklist covering the orientation process.



Orientation and Training (Policy and Procedure)

This example policy document comes from the suite of materials created for the VYMA Quality Assurance Project. All policies are based on a fictional youth mentoring program (‘GenYZ Mentoring’). Please treat these as a starting point for your policy and adapt and change them to reflect your own program’s requirements and design.

This document covers the important aspects of orientation and training for both mentors and young people, including: information and orientation sessions, initial training and ongoing professional development.

Policy and Procedure - Orientation and Training (Word, 60Kb)


To see the complete list of Quality Assurance Support Materials, click here.



Ensuring mentor training is engaging

Ideas for mentor training, including role play scenarios, case study discussions and guest speakers.

Tips - Ensuring Mentor Training is Engaging (PDF, 72Kb)



The following checklist is a useful guide to help assess whether you have covered all your bases.

This list is from an established set, originally printed in ‘A Guide to Effective Practice for Mentoring Young People’, 2007, Office for Youth, Department of Planning & Community Development’


This checklist covers what needs to be included in the orientation process, including program overview, description of the role, expectations, benefits and rewards, and the mentor application pack.

Quality Practice Checklist - Orientation (PDF, 64Kb)


For the complete list of Quality Practice Checklists, please click here.



Download these PowerPoint slides to learn about listening and communication skills, including the different styles of communication, the impact of body language and the elements that influence communication. Thank you to North East Support and Action for Youth Inc (NESAY) for this resource.

Active Listening and Communication (PDF, 903Kb)